FAQ

Here are your top bra questions answered!

How many bras should a woman have?

Every woman should have at least five bras, but the more the better! The more bras you have in your rotation, the longer each of them will last.

How long do bras usually last?

In our experience bras that are well cared for can last four to five years.

What is the best way to wash my bras?

We recommend hand washing your garments in the sink with Forever New. This is a citrus soak that rinses nicely, smells fresh and doesn’t stay in the fabric. Machine washing your bras is not good for them and putting them in the dryer is a definite no!

What brands do you carry?

We work hard to find the best bra brands in the business. Currently we offer Rosa Faia, Intimate Attitudes, Freya, Elomi, Chantelle Paris, Anita, Ulla, Prima Donna, Goddess, Fantasie, and much more!

I loved my last bra from you, but I don’t remember the style or brand. Do you keep my information on file?

Absolutely! We keep all our customer’s purchase information on file so that you don’t have to worry about remembering the details when you’re ready to order a new bra. This also makes it convenient for your partner to come in and pick up special something for you.

Is a bra fitting necessary?

Yes, we recommend a bra fitting to ensure that you’re comfortable and supported. About 95% of women wear the wrong bra size, which is why we start by taking your measurements. Then, our team of bra fitting stylists work with you to try a variety of styles and shapes. Together, we’ll figure out which is more comfortable and provides the most support for your unique and beautiful body!

How much time will a bra fitting take?

At Greta’s Flair bra sizing is an experience that usually takes thirty minutes to an hour. Get ready to be pampered!

How should a bra fit?

We look at how the bra fits on the shoulders, neck and back. When your bra fits properly it can reduce pain in these areas. We also look at the strap positioning and ensure the straps aren’t falling off. We look at how the bra fits in the cup; when you bend over does your breast spill out? Sometimes women need to change the style of bra for their body type.

Will the style of bra I wear change as I age?

As we age our breast tissue changes, so sometimes when you bend over the breast tissue can spill out of a bra that has always worked for you in the past. Bras have different depths and styles that will suit your body differently as you age, or if you’ve gone through a major change like pregnancy, a mastectomy, or weight gain or loss. In all these cases it’s important to come in for a proper fitting.

Are you able to place custom bra orders?

We sure are! We can work with you to custom order a perfect fit. Most department store sizes stop at DD, but we carry bras for women sized AA to N. If you need a size, style or colour that we don’t carry, then we may be able to order it for you. We can also let you know if an item becomes available that’s a specific colour, style or material that you’re looking for.

Can you alter a bra?

Yes! We offer seamstress services so that we can alter bras as needed to ensure the perfect fit. Sometimes our clients request us to move the closure from the back to the front, so it’s easier to do up (this is especially important if you have arthritis or shoulder pain).

Other common adjustments that we make include adding a dart in the straps to adjust and increase strap comfort.

Our alternations may be able to be done on the spot, or we can do the alteration and call you when it’s ready to pick up.

Do your bras come in sets?

Yes, you can buy matching panties with most of our bras. Some women are passionate about their sets!

Do you offer gift cards?

Yes! We offer gift cards and gift wrapping. Our products make the perfect gift for your special someone.

Can I reorder a bra?

If you’ve been in for a fitting, then you can reorder an item over the phone to save time. We can keep items that have been paid for in full until you’re ready to pick them up. Items that with a 50% deposit can be held up to two weeks only. A product without a deposit can be held until the end of the business day.

What is a realistic budget for bras annually?

A good bra is an investment, and we recommend budgeting approximately $300 – $500 per year for four to five quality bras that are built to last.

What is your exchange policy?

We offer an exchange or credit only; no refunds. All panties, swimwear, shaper panties and novelties are final sale.

What is most important to your team?

Our main goal to exceptional customer service and to do that we form strong relationships with all our clients. We believe that getting to know you allows us to serve you better.

What makes Greta’s Flair unique?

Our customer service is second to none. Unlike some other boutiques, we specialize in serving all women of all sizes and ages. Not only do we offer a large range of quality bras, lingerie, swimwear, shapewear and mastectomy products, we can also help you navigate the complex world of coverage for mastectomy wear.

What is most important to you when it comes to your clients?

We strive to ensure that the women we serve feel welcomed, empowered, catered to, appreciated and important when they come to our store. If you leave feeling better than when you came in, then we know we’ve done our job.

Do you have a question for us? Let us know! One of our experienced stylists will be happy to help.

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